FAQ
Short answers to the questions teams ask in the first two weeks.
You ran the same words again. SARAL reuses that search so you are not charged twice. Change the wording to start a new one. Save a search.
Fit labels are Excellent, Good, Partial, and Low. Open Filters and keep Excellent and Good if the first screen is noisy. Read results.
Write the location you need. If coverage for that place is thin, the list will be short. Do not pad the query with extra tools to compensate.
You pay per person as they become visible, not for a spinner. Credits.
Nothing was on file. Retry unlock once. If it is still empty, reach them on LinkedIn or skip. You were not charged for an empty unlock.
No. Start campaign requires a draft for every person. Create a campaign.
They should not be. Reply cancels later steps. If one still went out, tell support with the campaign name.
No. One channel per campaign. Sequences.
Google or email. There is no LinkedIn sign-in. Create your account.
You keep the plan until the date on Billing, then it ends. Manage billing.
No. Monthly plan credits reset each cycle.
Yes. Transaction history on Billing.
Write support. Do not create a second account.
No. Jobs in the product are your ATS reqs, not a public job board.